Refunds and Returns
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a refund or exchange. To be eligible for a return within 14 days according to German law, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. Please note that minor defects are part of our product designs as we work with raw materials which would otherwise go to waste.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping
To return your product, please email us before shipping.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Need help?
Contact us at cortecciaobjects@gmail.com for questions related to refunds and returns.
Refunds and Returns
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a refund or exchange. To be eligible for a return within 14 days according to German law, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. Please note that minor defects are part of our product designs as we work with raw materials which would otherwise go to waste.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping
To return your product, please email us before shipping.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Need help?
Contact us at cortecciaobjects@gmail.com for questions related to refunds and returns.